Frequently Asked Questions
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For Madison:
NDIS participants will be billed in accordance with the NDIS Pricing Arrangements and Price Limits, using the line item 15_054_0128_1_3 at $230 per hour for children and adolescents (18 years and under) and $232.99 per hour for adults (over 18 years).
Privately paying clients will be invoiced according to Candid Psychology's fee structure:
- $230 per standard 50 minute appointment for children and adolescents (18 years and under).
- $250 per standard 50 minute appointment for adults (over 18 years).
*There will be an additional charge of $30 for outreach appointments*
This is lower than the Australian Association of Psychologists (AAPi) recommended fee of $330.
For Charlotte:
NDIS Participants will be billed in accordance with the NDIS Pricing Arrangements and Price Limits, using the line item 15_054_0128_1_3 at $170 per hour.
Privately paying clients will be invoiced at $170 per appointment.
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Psychological assessments require a 50% deposit for individuals paying privately for the services. The included report will be provided once payment has been finalized.
Adaptive Skills Assessment: $880
Comprehensive Autism Assessment: $2,640
ADHD Assessment: $1,760
Combined Neurodevelopmental Disorder Assessment: $3,520
Achievement Test: $1,540
Cognitive Assessment: $1,540
Educational Assessment: $2,640
Formal Behaviour Assessment: $880
Full Psychological Assessment: $2,420
Psychological Functional Capacity Assessment: $1,320
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Candid Psychology accepts debit/credit card, cash or bank transfer for payments. Payments made using our EFT machine will incur a small processing fee; cash or bank transfers do not have a processing fee.
Privately paying individuals (including those with a mental health care plan) are required to pay on the day of the session. Medicare rebates will be completed once full payment has been made.
NDIS participants will have the invoice sent to their nominated email address, with a seven day payment term.
All invoices are required to be paid in full before the next session - Candid Psychology reserves the right to cancel or reschedule appointments until full payment has been made.
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If you are attending with a Mental Health Care Plan from a GP, paediatrician or psychiatrist, and you are seeing Madison, you are eligible to receive a rebate under Medicare.
Current Medicare Rebates for individuals with Mental Health Care Plans are $98.95 for a standard consultation, face to face or telehealth. Without a Mental Health Care Plan, you are liable to pay the full amount.
Charlotte is a provisional psychologist and as such does not have a Medicare Provider Number; Medicare Rebates are not available for sessions with Charlotte.
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Candid Psychology is a private practice and does not provide bulk billing services. We accept clients funded by NDIS or those who wish to pay privately. With Mental Health Care Plans we are able to provide Medicare rebates for appointments.
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This depends on your private health insurance.
You will need to contact them directly to understand your eligibility. You will be provided an invoice at the conclusion of the session to claim directly from your health fund.
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We know that life can be unpredictable and you may need to reschedule an appointment. If you can't make your appointment, it is important that you let us know as soon as possible. We will work with you to reasonably reschedule your appointment, or change the modality (from face-to-face to telehealth/phone call) should this be appropriate.
For all appointments with Candid Psychology, we require a minimum of 24 HOURS NOTICE for cancelling appointments.
If you are unable to give 24 hours notice, Candid Psychology reserves the right to charge a cancellation fee, equalling the full cost of the appointment scheduled.
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Yes - Candid Psychology can see participants who are self-managed and plan managed.

